Senior Leasing Consultant

Champaign, IL

JSM Living is a leading property management company dedicated to providing exceptional living experiences for our residents currently seeking a full time Senior Leasing Consultant to join our Leasing team. We are looking for a candidate who is driven by sales goals, comfortable working amongst a team, and has experience providing exceptional customer service.

The Senior Leasing Consultant plays a pivotal role in ensuring the smooth operation of daily residential leasing functions. This position requires a customer-centric approach, attention to detail, and the ability to thrive in a fast-paced environment.

Key Responsibilities

  • Provide friendly and professional customer service to residents and visitors
  • Execute daily leasing activities such as responding to leads, conducting property tours, following up with prospects, and generating lease paperwork
  • Manage parking lease activities, including record-keeping, providing availability information, and generating parking lease paperwork
  • Coordinate key, fob, and garage remote management, ensuring accurate record-keeping and coordination with relevant teams.
  • Train new residential staff on operating procedures to ensure a seamless onboarding process
  • Assist in supervising part-time staff by providing mentorship, delegating tasks, and leading by example
  • Prepare marketing materials and assist in resident event planning and execution
  • Work closely with other departments to support company and leasing goals
  • Collaborate with the marketing department to create social media and marketing content

Qualifications

  • Minimum of 2 years of relevant office administration, property management, customer service and/or sales experience
  • A valid driver's license is required
  • This position works periodic Saturday shifts to support our business needs. Saturday availability is a requirement.
  • Strong project management and customer service skills
  • Experience with property management software systems is a plus

Benefits

Hourly wage will be based on prior experience and will include the following benefits:

  • Comprehensive benefits package, including health, dental, vision, and life insurance
  • Paid time off and holidays
  • Paid day off for your birthday
  • 401(k) with company match
  • Paid weekly!

In addition to an hourly rate of pay, Leasing Consultants can earn supplemental compensation in the form of commissions and incentives!